As you already know we love shouting about our customer reviews. Our most recent customer case study comes from Empatika, a company based in London who create handmade bespoke furniture, handcrafted in the UK.
We asked Tristan Titeux, the founder of Empatika about the problem that needed solving, the order process, product and overall experience with Ladderstore.
The Problem
Tristan needed two ladders for a customer "because we designed them a really high Bespoke Bookcase / Library that spanned three rooms. One room had low cupboards and two rooms had the shelving, the only way to get their books up that high would have been with the rolling ladders, so they opted for these beautiful solid oak ladders that complimented our clean white modern fitted furniture."
The Order Process / Solution
"The order process was very simple, you just entered your dimensions on the website and it calculated the price of which ladder you required. This was great as I was able to give my customer a price straight away. I was then emailed over the drawings and once signed off the ladder was manufactured and delivered on time."
The Product
"Upon delivery the ladder was very well packaged and protected, it was easy to fit too. The Oak Rolling Ladders have a solid construction and are manufactured with a high quality timber"
Summary - Further Information
We are really happy to hear such great feedback, especially with such appraisal coming from a company who hand craft contemporary fitted furniture day in, day out. We think this goes to prove to quality of our Bespoke Rolling Ladders. If you require any information regarding our rolling ladders or any sort of access solution please don't hesitate to get in touch. We can be contacted by e-mail or you can simply give our team a call on 01204 590 232.
